4.0 - IP Services
4.3 Explain the role of DHCP and DNS within the network
4.4 Explain the function of SNMP in network operations
4.5 Describe the use of syslog features including facilities and levels
4.7 Explain the forwarding per-hop behavior (PHB) for QoS such as classification, marking, queuing, congestion, policing, shaping
4.9 Describe the capabilities and function of TFTP/FTP in the network